Return and Refund Policy

Green Book Products Return & Refund Policy

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer returns and refunds under the conditions below.

Returns

●       Return requests must be submitted within 30 days of receiving your order.

●       Products must be unused, in original packaging, and in a condition suitable for resale.

●       Certain items may not be eligible for return due to hygiene, safety, or clearance reasons.

Refunds

●       Once we receive and inspect your returned item, a refund will be issued to your original payment method.

●       Refunds typically take 5–10 business days to process, depending on your payment provider.

Return Shipping

●       Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

●       If you receive a damaged, defective, or incorrect product, please contact us immediately. We will resolve the issue promptly, either by sending a replacement or issuing a full refund.